Emergency Program FAQs

What qualifies as an emergency?
An emergency is a condition that occurs without warning and is detrimental to life, health, and/or safety, requiring immediate action.

What are the eligibility requirements for the emergency program?
Applicants must not exceed more that 50% of area median income and also be the owner of the property.

What are some examples of an emergency repair?
Broken pipes, water heaters, HVAC issues, electrical, etc., etc.

Will you put a lien on my property?
No.  Liens do not apply to the emergency repair program.

Is there a limit on the amount for an emergency repair?
Yes. There is a $5,000.00 limit on emergencies. The Neighborhood Services manager must pre-approve all emergency repair work before it is to be performed.

CREATING RAVING FANS

By Delivering World Class Services
At GPHNS our mission is to provide community service programs designed to meet the needs of the Grand Prairie community and its citizens for housing, healthy and safe neighborhoods, economic development, neighborhood revitalization, in an efficient, timely, courteous and knowledgeable manner. The city's Housing and Neighborhood Services offers programs designed to assist the low-to-moderate income Grand Prairie residents with safe, affordable housing.

Housing and Neighborhood Services does not discriminate on the basis of race, color, sex, national origin, familial status, age, religion or handicap, in compliance with the Fair Housing Act, Title VI of the Civil Rights Act of 1964 and Section 504 of the Rehabilitation Act of 1973.

City of Grand Prairie – Fair Housing Rights