What qualifies as an emergency?
An emergency is a condition that occurs without warning and is detrimental to life, health, and/or safety, requiring immediate action.

What are the eligibility requirements for the emergency program?
Applicants must not exceed more that 50% of area median income and also be the owner of the property.

What are some examples of an emergency repair?
Broken pipes, water heaters, HVAC issues, electrical, etc., etc.

Will you put a lien on my property?
No.  Liens do not apply to the emergency repair program.

Is there a limit on the amount for an emergency repair?
Yes. There is a $5,000.00 limit on emergencies. The Neighborhood Services manager must pre-approve all emergency repair work before it is to be performed.